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Google Cloud Resolves UK Outage That Hit Banks, Courts, Businesses

3-line summary

  • Google Cloud said it has resolved a disruption at its UK cloud site that caused outages affecting UK banks, businesses, and the courts; the company said the issue stemmed from a "power event" at a third-party facility within its europe-west2-b zone, part of its europe-west2 (London) cloud region.
  • Revolut, Lloyds Bank, and HSBC were among the services that confirmed disruption on Tuesday morning, along with Royal Mail, DPD, and e-bike service Forest; HM Courts and Tribunals Service said it was aware of an issue affecting its remote-hearing video platform, and banking customers reported problems ranging from being unable to access funds abroad to difficulties completing property purchases.
  • Google apologized to affected customers and said it would publish an incident analysis on its service health dashboard; the outage began early Tuesday, with Google's dashboard initially describing "elevated errors and intermittent network failures" in the europe-west2 region before the company confirmed a full resolution Tuesday evening.

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